Privacy Policy

Information We Collect

When you visit Dazzling Doggie Duvet, we collect certain information to provide and improve our services:

• Account Information: Name, email address, phone number, and shipping address when you create an account.
• Order Information: Billing and shipping details, items purchased, and payment information processed securely through Stripe.
• Pet Information: Dog name, breed, size, and birthday that you voluntarily provide.
• Usage Data: Pages visited, search queries, cart activity, and interaction with our features such as reviews, wishlists, and community content.
• Device Information: Browser type, IP address, and device identifiers collected automatically.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders, including shipping and returns.
• Manage your account, loyalty points, tier status, and achievements.
• Personalize your shopping experience and product recommendations.
• Send order confirmations, shipping updates, and customer service communications.
• Send marketing emails and promotional offers if you have opted in.
• Improve our website, products, and customer experience.
• Prevent fraud and maintain the security of our platform.

Cookies

We use cookies and similar technologies to:

• Keep you signed in to your account.
• Remember items in your shopping cart.
• Track your session for anonymous cart functionality.
• Analyze website traffic and usage patterns.

You can manage cookie preferences in your browser settings. Disabling cookies may limit certain features of our website.

Third-Party Services

We share your information with the following third-party services necessary to operate our business:

• Stripe: Payment processing. Stripe handles your payment card data securely and is PCI DSS compliant.
• Supabase: Database and authentication services for secure data storage and account management.
• Resend: Transactional and marketing email delivery.
• Vercel: Website hosting and content delivery.

We do not sell your personal information to third parties.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Order records are retained for accounting and legal compliance purposes. You may request deletion of your account data at any time by contacting us.

Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications at any time.
• Request a copy of your data in a portable format.
• Withdraw consent for data processing where applicable.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

privacy@dazzlingdoggieduvet.com